We know that on-time performance is an important ingredient in fulfilling our quest for providing quality customer service. As many of you know, the tracks Amtrak trains travel outside of the Northeast Corridor are owned by various host freight and commuter railroads. We offer this information as an opportunity for you to follow along as we work with those railroads on the path to improvement and to assist you in planning your trip.
The Host Railroad Report Card rates the largest freight railroad hosts based on the length and frequency of delays Amtrak customers experience while traveling on host tracks.
Visit the Amtrak Media Center for a version of the CY17 Host Railroad Report Card to download and share.