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Alerts

Jackson, MI Station Ticket Window Closing

Effective April 2, 2018
Effective April 2, Amtrak station in Jackson, MI, will no longer have a staffed ticket window, but trains will continue to stop at the station daily. If you are traveling to or from Jackson, please refer to the following:
  • Waiting Area: Passengers will continue to have access to the station waiting area and restrooms for all train arrivals and departures during normal station hours 7:30 am to 2:30 pm.
  • Passenger Assistance: Amtrak personnel on the train will assist customers boarding and detraining.
  • Ticketing Options: Customers with credit cards can make reservations and obtain eTickets at Amtrak.com, using our free mobile apps, or by calling 800-USA-RAIL (1-800-872-7245). Your eTickets can be printed at home or displayed using a smartphone (no printing necessary). Customers using cash can pay for tickets on the train. Please note that tickets paid for in cash on the train will be priced at the highest fare and subject to availability.
  • Closest Ticketing Station: Customers who require full customer service for unaccompanied minor travel or other services provided by employees, can use the Ann Arbor station located approximately 37 miles east of Jackson.
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