Kalamazoo, MI, Station Ticket Window Closing
Effective January 2, 2020
The Amtrak station in Kalamazoo, MI, will no longer have a staffed ticket window, but Amtrak trains will continue to serve the station daily. If you are traveling to or from Kalamazoo, please refer to the following:
Customers will continue to have access to the station’s waiting area and restrooms.
Amtrak conductors and attendants aboard our trains will assist customers boarding and detraining.
Customers can make reservations and obtain eTickets at Amtrak.com, using our free mobile apps, or by calling 800-USA-RAIL (1-800-872-7245). These eTickets can be displayed on a smartphone or tablet, printed at home or on the Amtrak Quik-Trak kiosk at this station. Payment can be made by bank-issued credit cards; reloadable debit cards carrying a credit card logo; or Amtrak Gift Cards, which are sold in supermarkets, drug stores, big box stores and Amtrak.com/GiftCards. Customers using cash can pay for tickets on the train, but they will be priced at the highest published fare and are subject to availability.
Customers seeking travel for unaccompanied minors or other services can use the ticket windows with customer service representatives at the Amtrak station in Battle Creek, Sunday through Thursday from 8 am to 4 pm.